FRECUENTLY ASKED QUESTIONS

VOLCANIC TOURS
Here are a seleccion of the most frequently asked questions.

Booking
605037328 - 667264242





FREQUENTLY ASKED QUESTIONS

1. What activities do we offer?
2. What tours do we do and what coves do we visit?
3. How long does the activity last and what is the price?
4. How and when do I make the reservation?
5. What does it include in the price?
6. Do you stop for a swim and where?
7. What type of boat do you use and does it move a lot?
8. Will I get wet on the boat?
9. What capacity does the boat have?
10. Where and when is our meeting and boarding point?
11. What should we take?
12. Can I take cameras or mobiles on board?
13. Which is the best route and can I choose it?
14.Can babies, pregnant women, elderly or disabled people go?
15. Will I get dizzy on the boat?
16. . Do I have to pay in advance? Can I pay by credit card?
17. Can I hire your boat for another activity?
18. Could they leave us in a cove and then pick us up?
19. Are animals allowed on board?
20. What happens if there is bad weather?
21. What do I do after the trip?


If you have any special needs, doubts or require more information, do not hesitate to contact us and we will be happy to assist you in our information points of San José town or call:
667264242
605037328





1. What activities do we offer?

We offer mainly guided boat trips to visit inaccessible beaches and the hidden coves of Cabo de Gata-Níjar Natural Park (Almería). We also offer boat routes with yoga classes on the beach, snorkelling boat routes and scuba diving courses with self-contained equipment. For more information go to the section YOGA or DIVING. We also give our clients the possibility of booking other activities with other active tourism companies associated with us in the Natural Park, to help them on their  search of other activities while on holidays  so that they can make the most of their stay in our Natural Park  Other Activities.


2. What tours do we do and what coves do we visit?

Our meeting point is the main beach of the town of San José (Níjar). We do two different types of routes: 1.- To the right, towards Cabo de Gata´s Lighthouse. This tour runs by stunning cliffs and sandy and exotic beaches. We will get to see The Genoveses Beach, the comprehensive marine reserve of Morrón de Genoveses, Cala Amarilla, Cala Chica, Cala Grande, Calas del Barronal, Cala del Rey, Mónsul, Medialuna, Cala Carbón, Vela Blanca´s cove and cave, and other smaller coves up to the comprehensive marine reserve of the famous Arrecife de las Sirenas (Sirens Reef) (The amount of coves will be suject to the route chosen and sea conditions).
To the left, towards the town of La Isleta del Moro. Most of this area is rocky cliffs and underwater meadows of oceanic posidonia and pristine and unspoiled stone coves, perfect for swimming, diving and snorkelling. We will go through San José Marina, Tobacco Cave, Cala Figuera, Cueva del Tomate, Cala de las Hermanicas, Cueva del Francés, Comprehensive Marine Reserve of Loma Pelada, Cala Chica, Cala Grande, Los Escullos, Castillo de San Felipe and other smaller coves up to the Isleta del Moro.(The amount of coves will be suject to the route chosen and sea conditions).


3. ¿How long does the activity last and what is the price?


1 hour 20 € Adults / 15 € Children (up to 12 years old) for LANDSCAPE ROUTE
1 hour and a half € 25 Adults / € 20 Children (up to 12 years old) for LANDSCAPE ROUTE and GLIMPSING UNDERWATER
2 hours 30 € Adults / 25 € Children (up to 12 years old) for SNORKELLING ROUTE or YOGA.
Special routes can be organised on request and in advance like Birthdays, Hen and Stag Parties, Corporate Events...Special prices for groups. We also offer you the possibility to book the boat per hours.
For more information call us at 605 037 328 or send an email to [email protected]


4. How and when do I make the reservation?

Due to the high volume of work during the high season, we strongly recommend booking prior in advance, as we may have very limited places. Booking on +34 667 264 242 or +34 605 037 328 or directly at our stalls and information booth on San José Beach.
If, for any reason, you need to cancel please inform us as soon as possible so that we can provide availabilty for other clients.
During the low season you can book in advance sending an email at [email protected],(In high season we can not guarantee your reservation through these systems)
We have a sales booth and information on the terrace of the Don Ignacio Hotel on the San José waterfront and a wooden hut on the San José beach (Níjar) . We will be happy to assist and inform you of the best conditions for your trip, and recommend the route that best suits your needs and motivations.


5. What does it include in the price?

All our routes include:
Explanatory talk to have a better understanding of the landscape, geology, nature, history, cinema and much more.
Licensed boat captain and / or certified guide of the terrestrial and marine environment. We will give you a tour full of incredible volcanic landscapes, with crystalline waters. Our aim is to give you an educational and enjoyable tour, where you will go away with a cherished memory of this special treasure that is the Natural Park of Cabo de Gata-Níjar.
Life jacket (for adults and children)
All safety equipment and insurance required by Maritime Authority.
Mask, tube, looking underwater or diving equipment according to the route chosen.
Drinking Water
Free photo report on all our outings, so that you do not need to worry about your camera and just sit back and enjoy


6. Do you stop for a swim and where?

On our 2 hours routes we will have a stopover of about 45 minutes, in some sheltered cove with good conditions of visibility and good sea, where those interested in snorkelling will have their equipment available, a swim for those who may need to freshen up or free time to just lie down, enjoy the scenery and the silence of the sea, or remain on the boat with the skipper.
The stopping point will be decided at the time, subject to sea conditions. We usually stop at Vela Blanca Cave, Genoveses Beach, Higuera Cove, Punta del Castillo, Tomatoe Cave, Los Escullos or any other cove to shelter from possible wind or swell. All of them are point dives or seabed of special beauty to enjoy the underwater paradise.We do not usually stop at any beaches during the trip but you may have the chance to swim to the shore during some stops if you wish. On the 1 hour or 1 hour and a half routes, we do not usually stop for a swim.


7. What type of boat do you use and does it move a lot?

We have a semi-rigid boat, fiber hull and tyre (zodiac type), with comfortable seats and fully prepared for a ride. This type of boat is the most stable and safe, perfect for the routes we organise, and allows us to get a closer and better feeling of the coastline. You will access the boat at the back through a staircase with three steps and a handrail, so that you can climb on the boat comfortably. This type of boat is very stable. We will sail glide with hardly any lateral swinging, thus preventing dizziness. You may feel little bumps at times depending on the sea conditions. It is a trip suitable for all the family and all ages.


8. Will I get wet on the boat?

Usually a little bit when boarding and disembarking since we embark from the shore and half of your legs will get wet depending on your height and sea conditions. So we strongly recommend bringing appropiate clothes for the ride. Once in open waters your will get the occasional splash so be careful with any electronic device you may take on board.


9. What capacity does the boat have?

Maximum capacity 11 people + pboat captain. We can provide more boats in the event of larger groups, but only on express request and out of high season. For more information please contact us and we will be delighted to inform you.


10. Where and when is our meeting and boarding point?

You will have to be at our Meeting point 15 minutes before departure of your route, in the white and blue information booth of VOLCANIC TOURS on the promenade of the town of San José (Níjar). There is a public parking in the promenade of San José and another one at the entrance of the village. San José being a very small town you can reach the meeting point in a 5/10 mn walk, following signs to the beach. We are located in the middle of the San José promenade. We strongly recommend you estimate well enough your time of travel, as there are winding roads and heavy traffic in summertime to reach San José.
Public transport is available from Almería. Once in San José it is a 5 mn walk to reach us from the bus stop. There are few bus schedules available so check well the timetables to be with us on time. Boarding will take place 50 metres away from the meeting point, at the deck of the beach of San José, just before the docks of the marina of San José. We will go to the boat all together for your comfort.


11. What should we take?

You will have to take only the minimum items possible on board, since we have limited space available and anything can get wet.,We can provide you with waterproof bags for your belongings on demand if necessary
Items to protect you from the sun, , like hat, cap or foulard. Hold on tight to them if windy.
High protection suncream that you will have to apply before departure Bathing suit either for a swim or just getting wet climbing or getting off the boat. For cloudy days, small children or for those who want to swim a towel or a windbreak. On a boat it is always fresher than by the beach since on the move you will feel a light breeze, sometimes colder on cloudy days.
Some drinking water although we provide it on our routes.
Special shoes or flip-flops are not necessary on the boat, since you will be barefoot to be more comfortable and avoid slipping. You may leave your shoes at our booth.


12. Can I take cameras or mobiles on board?

You may bring whatever items you wish although be aware they might get wet or moisten. We are not held responsible for any loss or theft on the boat. You will be responsible for your belongings. If your really want to relax we recommend leaving your belongings at the information booth guarded by a member of our staff. We provide waterproof bags to store your cameras during boarding and disembarking and once seated you may use your devices.
We take photos during the tour and in the water, so that you can relax and enjoy your route without worrying about anything else. All photos taken on any of our routes will be uploaded to our Facebook page temporarily so that you can access them. It is an open page so you don´t need to hold a Facebook account to view them. Here is the link where you can see previous uploaded pictures https://www.facebook.com/Volcanic-tours-289432197880345/ If you don´t wish to appear in any pictures and / or our Facebook, please state so and we will gladly comply.


13. Which is the best route and can I choose it?

Both tours are incredible and we strongly advice you to take them both for their incredible beauty. Since they are different and we like them both, it is very difficult to choose one in particular. The path to the right in the direction of Vela Blanca has more sandy beaches, , shallower, perfect for viewing landscapes and for relaxation. It is the most requested route since we go through the most famous beaches such as Genoveses, Mónsul, Vela Blanca and Arrecife de las Sirenas (Sirens Reef). We highly recommend the backlighting and the volcanic formations at sunset. The journey to the left in the direction of the Isleta del Moro is mainly a cliff coastline and stone coves area, full of crevices, caves and magnificent seabed life. Totally inaccessible by car it is the longest route, specially wild and dramatically beautiful. 30% of all diving points are found in that area of the Natural Park, a very good reason to have a swim, snorkelling or diving. A wide variety of marine life can be found in these waters as well as flying fish and seabirds. With good sea conditions we can choose either route, but we can not guarantee them before departure time,due to the changing weather and sea conditions. We always select the safest route according to sea and weather conditions so that you can safely enjoy your trip. Both routes are wonderful!


14. Can babies, pregnant women, elderly or disabled people go?

The routes are suitable for all ages, from children older than 3 For younger children we must check weather conditions prior to the route. We do not recommend this trip to pregnant women because of the possible vibrations of the boat. Please let us know in advance so that we can advice you. Disabled people or with reduced mobility should consider that we embark on the banks of the beach and have to be able to climb three steps getting with the help of a handrail. We will try to help you board the boat but we may need some assistance. From then on you will not encounter anymore problems as you will be fastened and comfortably seated.


15. Will I get dizzy on the boat?

The routes are not too long and usually there is no lateral swinging so you shouldn´t suffer from any dizziness,However, if you feel you may suffer from sea sickness, you can take the appropiate medication to prevent it half an hour before the route.


16. . Do I have to pay in advance? Can I pay by credit card?

The payment is usually made 15 minutes before the beginning of the routes, in our information and sales booth. However, you can pay in advance and if for any reason you may need to cancel your booking, you can either book a different date or we wil refund the total amount. Groups will have to pay 20% of the total price in advance. We are unable to process payments through dataphone, since we are on the beach and we do not have electricity. You can then make a transfer with a minimum of two days before the route if you wish. Please take into account there are few cash points in the town of San José and sometimes without any money at all due to the large amounts of transactions during the day, so we strongly recommend bringing enough cash.


17. Can I hire your boat for another activity?

During high season it might be difficult to organise other special routes. However you can rent the boat privately and we can plan your trip ahead on demand. Contact us for special routes, such as sport fishing routes, yoga retreats, birthdays, private diving trips, lunches at sea, hen and stag parties, romantic trips, gifts, etc. We will be glad to study any of your suggestions.


18. Could they leave us in a cove and then pick us up?

We are located in a Natural Park, where one of the great attractions of this protected area is the beauty and peace of its hidden and secluded coves, so we try to maintain this balance and therefore do not offer a "taxi service".What we can do though is to accompany you while you enjoy some of our amazing beaches, be it a group of people or a private outing.


19. Are animals allowed on board?

Animals are welcome provided they are not too large, that you ask us prior to the trip and we must inform the rest of clients. Please always check with us for special requirements.


20. What happens if there is bad weather?

Ifthe sea and/or wind conditions are not suitable for navigation, the activity will be cancelled. Safety is a must. We will notify you as soon as possible by phone and we will try to change your booking for a more convenient time or date.


21. What do I do after the trip?

If you have enjoyed the trip and we have succeeded in giving you a very good time in our Natural paradise, we will be very proud to have achieved our goal. And as I always say, "If something did not please you, tell us. If you liked it, tell your friends"



VOLCANIC TOURS
Parque Natural de Cabo de Gata
Playa de San José
04118 San José, Nijar - Almería

CONTACT
Email: [email protected]
Movil: +34 605 037 328